Hotlines

211info

211info is a private, community-based nonprofit organization funded by state and municipal contracts, foundations, donations, and community partners in Oregon and Southwest Washington. 211info serves Clark, Cowlitz, Skamania, and Wahkiakum counties in Washington and the entire of state of Oregon.

Contact information:
7535 NE Ambassador Pl. Portland, OR 97220
211 or 1-866-698-6155 Text: 898211 (TXT211)
Monday-Friday 8am-6pm

Sanctuary Promise Response Hotline

If you or someone you know was targeted in a violation of the Oregon Sanctuary Promise Law, we want to hear from you. Make a report, receive support, and learn about your options.

The Sanctuary Promise team at the Oregon Department of Justice’s Civil Rights Unit provides support to impacted community members and elevates violations reported on the Sanctuary Promise Hotline (1-844-924-STAY / 1-844-6-AMPARO) and Online Portal (SanctuaryPromise.Oregon.gov or PromesaSantuario.Oregon.gov) for investigation by Oregon Department of Justice.

Contact information:
1-844-924-STAY (1-844-924-7829) Spanish Direct Line: 1-844-626-AMPARO (1-844-626-7276)
Monday–Friday, 9 am–5 pm

Narcotics Anonymous

Narcotics Anonymous offers recovery from the effects of addiction through working a twelve-step program, including regular attendance at group meetings. The group atmosphere provides help from peers and offers an ongoing support network for addicts who wish to pursue and maintain a drug-free lifestyle.

Contact information:
541-299-5202

NAMI

NAMI Southern Oregon is a nonprofit affiliate of the National Association on Mental Illness (NAMI), the leading grassroots organization dedicated to providing education, support, and advocacy for people with mental illness, their families, and friends. NAMI is a volunteer-run organization that offers help and hope for recovery. NAMI Southern Oregon serves residents across Southern Oregon with free mental health support, online groups, resources and education.

Contact information:
140 North Holly Street, Room 1300, Medford, OR 97501
541-474-5360
Monday 1-4pm Tuesday 1-4pm Wednesday 1-4pm

YouthLine

A free 24-hour crisis, support, and helpline for youth. YouthLine is a teen-to-teen youth crisis and support service provided by Lines for Life—a non-profit dedicated to preventing substance abuse and suicide. YouthLine operates a national helpline that provides crisis support and referrals via call, text, and chat. The YouthLine is answered by teen volunteers daily from 4 pm-10 pm PST (and by adults at all other times!). Translation services are available upon request.

Contact information:
877-968-8491 Text: teen2teen to 839863
24/7 Teens available 4-10 pm

Unemployment Insurance Hotline

The Department of Labor's toll-free call center can assist workers and employers with questions about job loss, layoffs, business closures, unemployment benefits and job training.

Contact information:
1569 NE F St., Grants Pass, OR 97526
1-877-345-3484 541-476-1187
Monday-Friday: 5 am-5 pm

Oregon Tobacco Quit Line

The Quit Line is a telephone and web-based counseling service to help Oregonians quit using tobacco and nicotine products.

Contact information:
1-800-784-8669
24/7

Oregon Law Center

The Grants Pass Office of OLC provides legal assistance to low-income residents of Josephine County.

Contact information:
424 NW 6th St., Suite 102 Grants Pass, OR 97526
541-476-1058 Senior Law Hotline 541-471-3033 (Thursday 1-4 pm only)
Monday-Thursday 1-4 pm