Services during COVID

Grab & Go

regular operating hours — all branches

During Grab & Go hours, community members may browse the library shelves in-person, check out items, use computers, and request document printing. Restrooms and seating are available. Masks are required and access to library facilities is limited based on building capacity and social distancing requirements. Due to limited building capacity, please ring the doorbell at the front door to enter library facilities during open hours at all branches in Grants Pass, Illinois Valley, Williams, and Wolf Creek.

View branch hours.

Curbside pick-up service

regular operating hours — all branches

For patrons who are unable to wear a mask, the library will also continue to offer curbside pick-up upon request.

Patrons can use their library card account to place requests through their account online. Community members who do not have access to a computer, cannot connect to the Internet, or prefer phone calls can call their local branch. Staff and volunteers will assist with reading recommendations as well as placing curbside service requests. Patrons are asked to wait until they receive a notification from the library that their requested items are ready for pick up. It may take longer than usual for requests at rural branches to make it to the appropriate pick-up destination due to delayed courier service.

Book return drop boxes

24/7 — all branches

Book drops are open at all branches 24/7.

Printing service

Pick up during curbside service hours or by appointment — all branches

Printing service is being offered at all four branches. Email your documents to info@josephinelibrary.org anytime for black-and-white printing. Library staff will alert you when documents are ready for pick-up. There is currently a 10 cent charge per page, and folks are asked to limit pages to 10 per week.

Phone support

regular operating hours — all branches

Library staff is available for technical assistance by phone at all four branches. You can find branch phone numbers on the contact information page.

WiFi

24/7 — all branches

Internet and password-free WiFi are available outside all four library branches 24/7.

Instant online library cards

24/7 — online only

While facilities are restricted, the library is offering fast and free online library card registration. Instantly access thousands of ebooks, audiobooks, and interactive and educational databases, and other entertainment for all ages. If you get a message that says “a patron with this name is already registered,” it means you probably already have a library card. Call your local branch to update your account.

Shelf Shopper (personal shopper service)

Order anytime, pick up during curbside service hours — all branches

Whether you’re searching for an audiobook, DVD, or print book, Shelf Shopper can meet all your needs. Simply fill out the form and we’ll pick a selection of materials for you. After you receive notification that items are read, you can pick them up during curbside hours on Fridays and Saturdays.

Patron suggestions for purchase

Suggest anytime, pick up during curbside or Grab & Go — all branches

Library staff is encouraging community members to suggest the purchase of ebooks and print books they are interested in checking out by using our Suggest a Purchase form. Collection development librarians are making new ebook selections based on long wait times and patron holds, suggestions for purchase, and the Publisher’s Weekly Best Sellers List.

Virtual programs

Various days/hours — online only

The library is partnering to offer new virtual storytimes and online programs for all ages through the website. Please visit the calendar to find what you’re looking for. View calendar for program information.