Services during COVID

Book return drop boxes

Thursdays/Fridays — all branches

Book drops are open on Thursdays and Fridays at all branches to allow time for returned materials to be quarantined.

Grab & Go (facilities open to the public)

Fridays/Saturdays, 1 to 4 pm — all branches

Public library hours are from 1 to 4 pm on Fridays and Saturdays. Patrons will have 30 minutes to browse and check out items. A limited number of people will be allowed in the facilities at one time to ensure physical distancing guidelines are being followed. Public restrooms and seating will not be available during these hours.

Grab & Go (facilities open to seniors only)

Thursdays, 1 to 4 pm — Grants Pass and Illinois Valley branches only

Senior library hours (for 55+ at a higher risk of COVID) are from 1 to 4 pm on Thursdays at the Grants Pass and Illinois Valley branches. Patrons will have 30 minutes to browse and check out items. A limited number of people will be allowed in the facilities at one time to ensure physical distancing guidelines are being followed. Public restrooms and seating will not be available during these hours.

Curbside pick-up service

Fridays/Saturdays, Noon to 4 pm — all branches

To receive curbside service, patrons can use their library card account to place requests through their account online. Community members who do not have access to a computer, cannot connect to the Internet, or prefer phone calls can call their local branch Tuesday through Saturday from 11 am to 4 pm. Staff will assist with reading recommendations as well as placing curbside service requests. Patrons are asked to wait until they receive a notification from the library that their requested items are ready for pick up. It may take longer than usual for requests at rural branches to make it to the appropriate pick-up destination due to delayed courier service.

Computer appointments

Wednesdays, 1 to 4 pm — all branches

Thirty-minute public computer appointments can be made at all branches between 1 and 4 pm on Wednesdays. To schedule an appointment, call your preferred branch or email info@josephinelibrary.org. Public restrooms and seating will not be available during these hours.

Printing service

Pick up during curbside service hours, Grab & Go, and by appointment — all branches

Printing service is being offered at all four branches. Email your documents to info@josephinelibrary.org anytime for black-and-white printing. Library staff will alert you when documents are ready for pick-up. There is currently no fee for this service, but folks are asked to limit pages to 10 per week.

Phone support

Tuesday through Saturday, 11 am to 4 pm — all branches

Library staff is available for technical assistance by phone at all four branches Tuesday through Saturday from 11 am to 4 pm. You can find branch phone numbers on our Contact Information page.

WiFi

24/7 — all branches

Internet and password-free WiFi are available outside all four library branches 24/7.

Instant online library cards

24/7 — online only

While facilities are restricted, the library is offering fast and free online library card registration. Instantly access thousands of ebooks, audiobooks, and interactive and educational databases, and other entertainment for all ages. If you get a message that says “a patron with this name is already registered,” it means you probably already have a library card. Call your local branch to update your account.

Shelf Shopper (personal shopper service)

Order anytime, pick up during curbside service hours or Grab & Go — all branches

Whether you’re searching for an audiobook, DVD, or print book, Shelf Shopper can meet all your needs. Simply fill out the form and we’ll pick a selection of materials for you. After you receive notification that items are read, you can pick them up during curbside hours on Fridays and Saturdays.

Patron suggestions for purchase

Suggest anytime, pick up during curbside or Grab & Go — all branches

Library staff is encouraging community members to suggest the purchase of ebooks and print books they are interested in checking out by using our Suggest a Purchase form. Collection development librarians are making new ebook selections based on long wait times and patron holds, suggestions for purchase, and the Publisher’s Weekly Best Sellers List.

Virtual programs

Various days/hours — online only

The library is partnering to offer new virtual storytimes and online programs for all ages through the website. Please visit the calendar to find what you’re looking for. View calendar for program information.