manage your account

placing a hold

If you find the book you want on the POLARIS computerized library catalog system but it’s not currently available, you can place a hold on it by clicking thePlace Request button. In the next screen, enter your library card’s barcode number and your library card password, and then click Log In. In the Pickup Library box, click the name of the branch where you want to pick up the book when it becomes available to you. Click Submit Request. Remember to clickLog Out when finished using your patron account.

renewing your borrowed items

If there are no pending holds from other patrons, you may renew your borrowed books or CDs for an additional 28 days, or additional 10 days for DVDs or videos.

To renew borrowed items, go to your patron account on the POLARIS computerized library catalog system. Enter your library card’s barcode number and your library card password, and then click Log In. Click the Patron Account tab, and then click Items Out. Your account shows the items you have checked out and their due dates. Select the items you want to renew, and then click the Renew Selected Items or Renew All Items button. The items are renewed, and the new due date appears on your account screen. Remember to click Log Out when finished using your patron account.

library fines

Overdue library fines are 25 cents per day per item for adult and young adult materials, and 10 cents per day per item for children’s materials. Anyone who accrues more than $10 in fines cannot check out additional items until the fines are paid in full. You can check any outstanding fines on your POLARIS patron account. Enter your library card’s barcode number and your library card password, and then click Log In. Click the Patron Account tab, and then click Fines & Fees. Remember to click Log Out when finished using your patron account.

blocked or expired account

If you log in to your patron account and a message says your account is blocked or expired, this simply means your account needs to be confirmed. This can be done in minutes when the library is open. Just send an email to info@josephinelibrary.org, call 541-476-0571, or stop by your local branch.

Updated 10/6/2015